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How do you keep your AC system running, especially on the hottest days of the year?

We’re talking, not just running so your home is cool, but running at optimal performance so you are cool with your monthly energy costs. The smartest way is with a SmartCare plan.

With our 35-Step SmartCare Checkup and Cleaning, you’ll know the most expensive system in your house is being professionally maintained and cared for—preserving its warranty, expanding its service life and preventing it from breaking down and busting your budget.


What's completed during your SmartCare annual checkup and cleaning?

  • Your thermostat, indoor unit and outdoor unit are checked to ensure each one is operating correctly and performing at peak efficiency.
  • The dry bulb measurement, which is the output temperature of the air conditioning unit, is checked with a thermometer to ensure it is putting out 20 degrees colder air than it’s taking in.
  • A more advanced psychrometer is used to check the wet bulb temperature and humidity. This measurement tells how well your air conditioner is dehumidifying which is really important along the Emerald Coast since your AC system is 60% air conditioner and 40% dehumidifier.
  • If any of these numbers are incorrect, our tech will inform you why the need to switch to a diagnostic path before moving forwarding with the cleaning step. This probably only happens one out of ten calls, but when it happens you’re immediately brought into the loop as to why the change in direction.
  • If any repairs, major or minor, that are discovered, options will be discussed with you. Typically all minor repairs are made so 35-Step SmartCare checkup and cleaning can continue.
  • The refrigerant temperatures are checked and recorded.
  • The amp draw on the compressor is checked and recorded. This tells our tech how much electricity the largest part of the AC is pulling in. It’s important to compare these numbers before and after the cleaning to determine the reduction in electrical consumption.
  • The whole system is powered down to begin the cleaning process.
  • Cleaning out the condensation drain line starts. It’s the most important part of the cleaning. If the drain line is clogged, your AC system will shut down or worse, cause a water leak. It’s the number one service call in the summer.
  • Whatever is in the condensation drain line is removed with a wet vac.
  • If your house isn’t built on a slab, the drain line under your house is checked for other issues while the wet vac is running.
  • The wet vac runs and drains for 15 – 20 minutes.
  • While the wet vac is running, the AC filters are checked and changed
  • All the covers off the indoor unit are removed and two gallons of water are poured into the primary drain pan.
  • As it drains, every place where the water filters through is cleaned, starting at the coil.
  • After the wet vac runs for its full length of time, it is shut off.
  • Treated water with dissolved drain tablets is poured into the line and let it drain outside. These tablets turn the water blue.
  • Nice blue water flowing out of the drain line outside is confirmed. The drain line is the most common problem so this is a very important step.
  • The evaporator coil in the inside unit is cleaned with a brush and cleaning solution.
  • The blower wheel is cleaned with a brush and cleaning solution.
  • The wires to the fan motor are disconnected
  • The whole housing is pulled out.
  • If the blower wheel is in rough shape, the process is longer. The motor and wheel are pulled out of the housing and cleaned with solution. If the unit hasn’t been routinely maintained, more time for this first time checkup and cleaning is factored into the process.
  • The top on the outside unit is removed and any leaves or debris that has collected inside your AC unit outside are cleaned out.
  • A solution is sprayed on the inside and outside of the condenser coil.
  • The solution remains for 50-90 seconds and then is thoroughly hosed off.
  • The top and bottom panel on the indoor unit is replaced before testing the indoor and outdoor capacitors with the power off. This is the second most important step because the capacitors are the second biggest problem in the summertime.
  • The capacitors are tested to confirm they are within the meter range. If a capacitor is over seven years old, its replacement is recommended before it burns out and shuts down the AC system at the wrong time—usually happening on the hottest day of the year.
  • Depending on what type of system you have, the heating mode is tested.
  • For a gas furnace, the heat is run for a short amount of time because they heat very quickly.
  • For electric heat, same step.
  • Everything is fired up and the amp draw is checked on the other components, the motor, indoor and outdoor that were checked in cooling mode.
  • The refrigerant pressures and amp draws is rechecked and compared
  • All the panels are buttoned up
  • The final step is to make sure the safety plugs work on the indoor unit by manually lifting the plug to see that it drains and shuts down the unit properly.
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Here’s why it’s smart

  • 1

    Auto Scheduling—No Brainer

    Like clockwork, every year, your AC system is automatically scheduled to be checked and cleaned inside and out, top to bottom. It’s sort of like that little sticker on your vehicle’s windshield that’s there to remind you to change the oil every 3,000 miles. Except, SmartCare is better because you don’t have to remember to look at the sticker.

  • 2

    More Cooling, Less Costs

    Not only will you know that your AC system is operating at peak efficiency, but you can relax knowing you're using less energy and spending less for it.

  • 3

    Peace of Mind

    You can rest assured that your home will be cool during the dog days of summer without the risk from water damage caused by a clogged condensation drain line, faulty safety plug or a frozen indoor unit.

  • 4

    Priority Scheduling

    You get priority scheduling if any components fail or your unit is damaged by a tree limb, flooding or some other act of nature. Besides dealing with the humid, salty and corrosive environment along the Gulf Coast, this is comforting to have in your hip pocket between June and November.

  • 5

    Free Filters—Delivered

    As a SmartCare member, you can get free filters delivered right to your door.

  • 6

    Save Money on Home Projects

    SmartCare pays for itself. You get a 15% discount on repair, remodel and home upgrade projects. Plus there are no overtime charges because the service change is waived.

Smart Care

powered by Peaden

Our plan comes with lots of benefits, so take advantage of them by becoming a Peaden SmartCare plan member.

Call today at 855-557-7878